IT Support Engineer

Ivy partners is a Swiss company. Our mission is to build and develop a dedicated team of consultants by creating a dynamic, pleasant, and culturally enriching professional environment. At Ivy Partners, we value the soft skills as much as the hard skills and we provide a career development path for both. We support the exchange of ideas and value the commitment to building a long-term relationship based on mutual respect.

We are currently looking for an : 

Missions :

• Support and maintenance of M365 / Teams governance; Azure governance
• In charge of the migration of on-premises services to M365 services
• automation and other digital self-help assets to improve customer and engineer experience
• Implement and enrolled VDI plateform
• Diagnose and troubleshoot technical issues, including account setup and network configuration

Profile :

• Successful first experience in a similar position
• Good knowledge in Microsoft products (M365 services, Intune,
• Knowledge of documentation processes and tools (Confluence, Jira)
• Strong organisational and communication skills
• Strong customer service, accurate and logical problem solving
• Fluent in German and English